needle taro ball

Customer finds needle in taro ball, Beans Factory S’pore suspends use of contaminated ingredient

Couple finds needle in taro ball in Beans Manufacturing unit dessert

Not too long ago, a pair was horrified to obtain what appeared to be a needle embedded in a taro ball in their dessert from Beans Factory.

Resource: Fb

Thankfully, the person managed to discover the sharp item prior to swallowing it.

Beans Manufacturing unit Singapore has considering that issued an apology on its official social media webpages.

Needle found in taro ball in Beans Factory dessert

In a write-up on the Grievance Singapore Fb page on Wednesday (27 March), the woman claimed she and her spouse had frequented Beans Factory’s 100 AM Mall outlet for dessert.

As they have been making the most of their sweet treats, the person found out a little, pointy item lodged in one particular of the elements.

“The dessert was fantastic until finally my hubby identified a sharp needle in a single of the mini taro balls,” the girl wrote.

“Luckily, he didn’t swallow it, or we would’ve been in huge difficulty.”

needle taro ball

Source: Grievance Singapore on Fb

Just after increasing the difficulty with the Beans Manufacturing unit employees, the couple was provided yet another bowl of dessert.

However, they had been as well shaken by the incident and requested to have the dish to-go instead.

Beans Manufacturing unit apologises, suspends use of component

On Thursday (28 March), Beans Factory issued an official statement on Fb to deal with the make a difference.

Source: Beans Factory Singapore on Facebook

“Ensuring a safe dining encounter for our buyer is paramount to us and we sincerely apologise for any worry this might have caused,” it read.

The dessert business added that it has taken quick action to suspend the use of the “contaminated ingredient” throughout all its outlets.

It is also investigating the make a difference with its provider.

“We will enrich our top quality regulate protocols and apply supplementary methods in our foodstuff preparation processes,” the corporation claimed.

In addition, Beans Manufacturing facility Singapore has attempted reaching out to the influenced client to personally apologise for the incident.

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